Our Services
From routine appointments to specialist requests, every service at Mercer House is delivered with the personal attention a neighborhood business should offer.
Book an Appointment
Mercer House offers a curated range of services designed for the practical needs of Brașov residents. We do not try to be everything to everyone — instead, we focus on the services we do exceptionally well and continually refine them based on feedback from the people who use them. Every service is delivered in our warm, sand-olive space on Strada Mureșenilor, where the atmosphere is deliberately unhurried and the staff are encouraged to take time with each client rather than rush to the next appointment. Whether you are visiting for the first time or returning after years, you will find the same consistent quality and the same familiar faces.
A clear, honest summary of what you can book at Mercer House — no hidden fees, no confusing packages.
One-to-one sessions with an experienced member of our team, tailored to your specific situation. We take time to understand your needs before offering recommendations — typically 45 to 60 minutes, with follow-up support available.
We stock a curated range of quality products relevant to our field, sourced from Romanian and European suppliers. Our team guides you through the options so you leave with exactly what you need, nothing superfluous.
For clients who prefer regular, planned visits, we offer recurring appointment slots — weekly, fortnightly, or monthly. Slots are held in your name and confirmed by phone or email the day before.
Can't come in? We offer brief telephone and email consultations for existing clients, helping you make decisions between visits without needing to travel to Strada Mureșenilor every time.
A Mercer House gift voucher is a thoughtful, genuinely useful gift for a Brașov local. Available in denominations from 50 lei to 500 lei, redeemable against any service or product we offer. Purchased in-store or by phone.
Straightforward answers to the questions we hear most often at Mercer House.
You can book by calling us on +40 726 114 389, sending an email to [email protected], or simply walking in during opening hours. We typically have availability within the same week for most services, and we will always tell you honestly if we are fully booked rather than making you wait without notice.
Yes, for many of our services we welcome walk-ins, particularly earlier in the week. Saturday mornings are our busiest time, so if you are flexible, Monday through Wednesday tends to give you the shortest wait. We never turn a walk-in away without at least pointing you toward the next available slot.
We accept cash in lei, all major debit and credit cards, and contactless payment. We do not accept cryptocurrency or payment in foreign currency. Invoices with CUI can be issued on request for business clients — please let us know at the time of booking.
A full price list is displayed in-store and available on request by email. We review prices twice a year and always give at least four weeks' notice of any increase to our regular clients. We believe pricing should be transparent — no surprises at checkout.
Absolutely — gift vouchers are one of our most popular requests, especially around Crăciun and the spring holidays. They are available in-store or by phone, and we can prepare a small envelope with a handwritten note if you give us a day's notice. Vouchers are valid for twelve months from the date of purchase.
Our team on Strada Mureșenilor is happy to talk through what would work best for your situation.
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